Willoughby - Spacious Georgian Central Bath

My new favourite place to stay in Bath! Positive: A wonderful apartment, very well appointed. The closeness to the city centre and the quiet neighbourhood was an added bonus.

Positive: Good facilities and location. Let down by bed cover being unclean and poor communication on laundry vs dishwasher tablets Negative: Unclean bed cover and host guessed whether tablets were for dishwasher or laundry. Google got it right! Had to buy own laundry detergent.

Flat OK, but location not worth the money. Ridiculous door code machine problem ruined my stay. Positive: Flat was very clean inside. Negative: Firstly this is a commercial letting company not a private rental which is not clear upon booking. The location was ok but not as perfect as some of the reviews. It is next to a horrible looking accountants shop and not close enough to the station or the centre of town so had to get cabs frequently. TOTAL DISASTER WITH THE ACCESS CODE DOOR!!! It ruined my stay as I could not get into the property on the Saturday evening as the it broke and the number on Booking.com was not the correct contact number apparently. I did get through to someone who had to call a locksmith. I did not have a chance to freshen up before dinner and our Saturday night was a write off as we had booked a table for dinner and were late. Were offered late checkout for free but we only needed to stay an extra hour and a half so not enough compensation I feel. Very disappointing.

Clean, beautiful and homely apartment Positive: My wife and I stayed here for 5 nights and had an incredible time. The attention to detail from the host was very apparent and all of the furnishings and inclusions in the apartment really made it feel like a home away from home. The cleaning was impeccable. Negative: Everything was good.

Great place to stay Positive: Excellent location with nearly everything we needed Negative: I was disappointed that, as we were staying for 8 nights, the sheets and towels weren't changed. A shelf in the shower would have been nice for soap and shampoo. The TV size is totally inadequate for the size of the room. Quite a lot of noise from flat above particularly at weekends